A prospective diagnosis of the cruise reception services in Santiago de Cuba will be made in this paper. To conduct this diagnosis. the methodology followed is the one established by the French2 Prospective School. This study will allow determining the key variables of the analyzed system. https://safeersappliancers.shop/product-category/elica-hidden-ix-a-60-cappa-aspirante-60-cm-inox-comandi-touch-control/